Cookies - We Use and What For?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

By using Our Site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than Us. We use third-party Cookies on Our Site for analytics purposes.

All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law.

Before any Cookies are placed on your computer or device, you will be shown a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you.

You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

We separate the cookies into unauthenticated sessions (logged out) and authenticated sessions (logged in). Due to this certain features of Our Site depend on Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary” and your consent will not be requested for these.

https://cms.digitalprofile.com... may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work as intended if you do so.

The following third-party providers may place cookies on your computer or device:

Provider

Purpose

Matomo

We track statistics for the website to help us make our services better for you and to help us understand how to give you the best experience and ensure relevant content on the site. We anonymise IP addresses so we cannot track individual users. We consider this is a functional cookie for our purposes to see how our site is performing and it is in our legitimate interest to do so.

https://matomo.org/privacy-policy

Intercom

We use Intercom to help support customers and provide a messaging service direct to current customers. We use these cookies to enable us to track and reply to messages, this is achieved by assigning a two ids number. For more information about Intercom cookies, please visit

intercom.com/help/pricing-privacy-and-terms/intercom-messenger-cookies

Cloudflare

We use Cloudflare for security and application protection. It does correspond to any user ID in your web application and does not store any personally identifiable information.

https://www.cloudflare.com/cookie-policy

You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Logged Out Sessions

Type

Name

Purpose

Expiration

Lawful basis

FunctionalThird party

InnoCraft Cloud

To collect and analyse information about how you interact with our websites (web analytics), and to recognise and stop any misuse

Long as you account is active

Legitimate Interest

Essential Permanent

auth.strategy

To support registering

infinity

Contract

FunctionalThird Party

intercom-id

Use to help support customers queries, question and to raise issues

1 month

Legitimate Interest

Logged In Sessions

Type

Name

Purpose

Expiration

Lawful basis

Third Party

intercom-id

blogs

1 month

Explicit consent

Temporary

auth._refresh_token.local

To support logging in to your account

infinity

Contract

Temporary

auth._token.local

To support logging in to your account

infinity

Contract

Permanent

auth.strategy

To support logging in to your account

infinity

Contract

Temporary

auth.membership

To support logging in to your account

current tab session

Contract

Temporary

auth.onboarding_type

To support logging in to your account

current tab session

Contract

Temporary

auth.onboarding_business_id

To support logging in to your account

current tab session

Contract

Temporary

auth.onboarding_education_id

To support logging in to your account

current tab session

Contract

Third party

intercom-session-j28zlk0b

Use to help support customers queries, question and to raise issues

1 week

Legitimate Interest